This Privacy Policy describes how www.zewory.com.au (“we”, “our”, “us”, or the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have any questions, need more information about our privacy practices, or wish to make a complaint, please contact us:
Email: info@zewory.com.au
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means information about an identifiable individual. Below are the categories we collect and the purpose for each:
1. Device Information
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
- Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify and analytics providers (e.g., Google Analytics).
- Personal Information collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
2. Order Information
- Purpose of collection: To provide products or services to you to fulfil our contract, process payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen orders for potential fraud, and—if you opt in—send you product or promotional updates.
- Source of collection: Collected directly from you when you make a purchase.
- Disclosure for a business purpose: Shared with Shopify, our payment processors (e.g., Stripe, PayPal), and our shipping partners (e.g., Australia Post).
- Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers or other payment information), email address, and phone number.
3. Customer Support Information
- Purpose of collection: To provide customer support, answer questions, and resolve issues with your order or our services.
- Source of collection: Collected directly from you when you contact us by email, phone, or through our Site.
- Disclosure for a business purpose: May be shared with Shopify or third-party service providers strictly as required to resolve your inquiry.
- Personal Information collected: Name, email address, order number (if applicable), and any additional details you choose to share.
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@zewory.com.au to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your information to comply with applicable laws and regulations, to respond to a subpoena or lawful request for information we receive, or to protect our rights.
Using Personal Information
We use your Personal Information to:
- Provide our services, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers (if you opt in).
- Improve and optimise our Site, including analytics on how customers browse and interact with the Site.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and advertising cookies, to optimise your experience. You can control or disable cookies through your browser settings, but some parts of the Site may not function properly.
Your Rights (Australian Privacy Rights)
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the Personal Information we hold about you.
- Request correction of inaccurate or outdated Personal Information.
- Request deletion of your Personal Information, subject to legal or contractual restrictions.
To exercise these rights, please contact us at info@zewory.com.au
Data Retention
We retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.
Last Updated: 10-11-2025